课程信息

可灵活调整截止日期
根据您的日程表重置截止日期。
可分享的证书
完成后获得证书
100% 在线
立即开始,按照自己的计划学习。
初级

At least three to five years of work experience and graduate degrees in business and psychology is recommended.

完成时间大约为7 小时
英语(English)

您将获得的技能

  • 4. Understand the importance of selfless independence
  • 3. Learn why not all experts are capable of becoming trusted advisors
  • 2. Understand how a professional relationship is enhanced by a personal client relationship
  • 1. Understand how to be a deep generalist
  • 5. Understand why listening rather than telling is ultimately what matters for becoming a trusted advisor.
可灵活调整截止日期
根据您的日程表重置截止日期。
可分享的证书
完成后获得证书
100% 在线
立即开始,按照自己的计划学习。
初级

At least three to five years of work experience and graduate degrees in business and psychology is recommended.

完成时间大约为7 小时
英语(English)

提供方

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University System of Georgia

授课大纲 - 您将从这门课程中学到什么

1
1
完成时间为 3 小时

How to Become a Trusted Advisor

完成时间为 3 小时
20 个视频 (总计 63 分钟), 4 个阅读材料, 2 个测验
2
2
完成时间为 4 小时

How Companies Gain Competitive Advantage Through Customer Loyalty

完成时间为 4 小时
18 个视频 (总计 69 分钟), 1 个阅读材料, 3 个测验

关于 Customer Centricity with Professor Jagdish Sheth 专项课程

Customer Centricity with Professor Jagdish Sheth

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