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Learner Reviews & Feedback for Brand Management: Aligning Business, Brand and Behaviour by University of London

4.9
stars
7,076 ratings

About the Course

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands – regardless of where you are in your organisation – thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: “I hear and I forget. I see and I remember. I do and I understand.”...

Top reviews

MS

Mar 16, 2021

Wonderful! Professor Tavassoli did a wonderful job of breaking down the business, brand & behaviour alignment process.

Very insightful. I thoroughly enjoyed it and learned a lot. Thank you so much!

SS

Oct 22, 2020

Professor Nader has been immensely helpful in bringing about a change in the way I viewed Brand Management. The course is well-framed with lots of good examples and interviews. A wonderful experience.

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1276 - 1300 of 2,580 Reviews for Brand Management: Aligning Business, Brand and Behaviour

By Elena R C d R

Sep 27, 2021

I really liked the course and have learnt very useful concepts! I do recommend it!!

By Gunja A

Jul 6, 2021

Amazing course. The professor explains all the concepts very clearly and precisely.

By Thân Đ D

Feb 21, 2021

Really recommend it for anybody who wants to understand more about brand management

By Victoria B P

Dec 10, 2020

My first online course, but not the last. Great experience and knowledge! Thank you

By Preeti k

Sep 24, 2020

I have learnt new way to enhance branding in business to increase consumer loyalty.

By Francesca T

Sep 11, 2020

Very interesting and useful, it goes very deep to the brand management touchpoints.

By Lucinda M

Aug 8, 2020

Enjoyed the professor, context, and the pace of the course. I learned a great deal.

By Shanmugapriyaa M

Jun 5, 2020

Wonderful case studies and real world examples. This course gave me a wide insight.

By Teona

Dec 8, 2023

The professor is brilliant! Thanks for great explanations and relevant information

By Bongiwe Z

Feb 19, 2023

I absolutely enjoyed every aspect of the course, and the tutor did Excellent Job!!

By Sabuhi N

Dec 4, 2021

Thank you for this wonderful course. I gained new knowledge for myself. Thank you!

By M. A

Aug 22, 2020

This course is very useful for me.I learned lot of information through this course

By Eric M

Jul 29, 2020

A nice course reviewing many different aspects about what a brand is to companies.

By JOGA V S

Jul 14, 2020

Wonderful Course Structure. Very useful insights are given about Brand Management.

By Godson O W

Jun 9, 2020

This course was well arranged and simplified. A good awareness on Brand Marketing.

By Lucas C

May 10, 2020

Awesome MOOC! Helps me out with my business and gives a lot of important concepts!

By Amin M a K a A M G

Aug 16, 2023

This was a challenging course but I learned a lot from it about Brand Management.

By Bohdan F

Oct 19, 2022

Amazing & inspiring Lecturer.

A lot of practice - based frameworks. I recommend.

By Elena Z

Jun 16, 2022

Great practical course. All the theory perfectly supported by real cases. Thanks!

By Ahmed S

May 31, 2022

It was a useful,exciting course, adding for me lots of information and knowledge.

By Raul A

Sep 8, 2021

Estoy encantando con los conocimientos que adquirí!! Gracias DR Nadder Tavassolli

By Jinghao P

Sep 7, 2021

these professor's English very clear, and the courses are knowledgable and enjoy.

By Ayoub E

Jun 20, 2021

This course is so helpful for those who want to develop their skills in branding.

By Geeta, R R S D

Apr 10, 2021

Thoroughly enjoyed this journey. Great lectures and interview content. Thank You.

By Maria C G

Oct 20, 2020

excelente curso para profundizar el tema de marca y su importancia en el negocio.