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返回到 Conversational Selling Playbook for SDRs

学生对 Salesforce 提供的 Conversational Selling Playbook for SDRs 的评价和反馈

20 个评分


This is Course 3 in the Salesforce Sales Development Representative Professional Certificate. In order to successfully complete the course, please ensure you have taken Course 1: Groundwork for Success in Sales Development and Course 2: Foundations for Interviewing with Confidence. This course will dive into the 8 principles of SV Academy’s Conversational Selling Methodology, which will optimize you for success. You’ll be able to integrate these principles not only in the real world, but in your career. Additionally, you’ll be taught SV Academy’s unique approach to objection handling and framework for high-quality prospecting. Course 3 in the Sales Development Representative (SDR) Professional Certificate will give you the necessary skills to launch a career in the non-technical side of the tech industry. By the end of the course, you will be able to: - Understand the process of asking strategic questions, establishing trust, identifying pain points and proposing value in efforts to closing a sale - Identify and empathize with your Ideal Customer Profile (ICP) and target persona to build a high-quality lead list, efficiently qualify prospects, and leverage data to drive activity - Investigate various outreach channels and generate a call script incorporating Conversational Selling strategies - Develop a foundation for emotional intelligence in a sales context and generate an empathetic email - Generate a multi-channel sales strategy to outreach prospects via phone, email, video, and social media To be successful in this course, you should have: - An ability to communicate in verbal and written form in a way that is accessible and understandable by a general audience (you don’t need to be formal or refined) - Baseline computer literacy (you must be able to use a word processor, web search, and email) - Familiarity with social media, including LinkedIn - Ability and willingness to learn new technology tools - Motivation to grow personally and professionally - Hunger for feedback and coaching - Successfully completed the previous courses in this training...



Sep 10, 2022

Thank you for making this possible remotely. Hope it can help me in my next job hunting.


Oct 4, 2021

The best part of the course, a revelation compared to my previous sales experience.


1 - Conversational Selling Playbook for SDRs 的 6 个评论(共 6 个)

创建者 Catherine L R

Sep 10, 2022

创建者 Noel T

Oct 5, 2021

创建者 Roberto C

Apr 8, 2022


Dec 8, 2020

创建者 travis g

Dec 16, 2021

创建者 Adam J

Mar 5, 2022