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学生对 延世大学 提供的 International Hospitality & Healthcare Services Marketing 的评价和反馈

4.7
456 个评分

课程概述

As the fastest-growing sectors of the current global economy, both hospitality and healthcare services sector offer tremendous growth opportunities for incumbents and entrepreneurial opportunities for new entrants. To flourish on these opportunities, one must first understand each industry's unique characteristics. This course is designed to help those who are interested in career advancement opportunities in these industries or who want to be inspired by these industries to better equip themselves with enlightened and creative management capabilities. People who have successfully completed this course will be able to: (1) Identify the unique characteristics of service businesses and create successful management strategies to better manage the role of customers to gain desirable business outcomes, better market products than are intangible, and better manage customer expectations and perceptions. (2) Identify the unique characteristics of the hospitality industry, explain the process of balancing supply and demand in the hospitality industry, and implement optimal marketing and management strategies for this unique market. (3) Identify the unique characteristics of the healthcare industry, explain how this industry is evolving into the experience business, and better manage human interactions and facility to enhance the quality of customer experience. (4) Gain insights from the innovative approaches in the service industry overall, in hospitality and health industry in particular, and better develop innovative strategies in your industry....

热门审阅

KP

Jul 25, 2021

this course made me have a better understanding of the hospitality and healthcare field. The lecturer was very good in explaining and giving examples to give clearer understanding. Thank you!

NH

Jun 18, 2020

It's a great course with helpful fundamental knowledge. The lecture, presentation are designed friendly, it's easy for me to follow up the lesson and understand all given information.

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1 - International Hospitality & Healthcare Services Marketing 的 25 个评论(共 125 个)

创建者 Vasyl R

Jun 10, 2018

创建者 siddhi m

Apr 22, 2020

创建者 Anastasiya B

Aug 3, 2018

创建者 Priyanka D

Apr 23, 2018

创建者 Joanna S A

Oct 14, 2020

创建者 Giridharan S

Jan 2, 2017

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Sep 29, 2020

创建者 Padmanabhan S

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Feb 21, 2017

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Aug 27, 2018

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Jun 23, 2018

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Jul 26, 2020

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创建者 Paula N

Sep 18, 2016

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Jun 19, 2020

创建者 Потапов Д А

Apr 26, 2020

创建者 Evelyn K

Mar 23, 2018

创建者 OUSSA M

Dec 14, 2018

创建者 carolina v

May 10, 2018

创建者 ANA M G R

Jun 14, 2019

创建者 Ambra-Georgia A

Apr 15, 2020

创建者 RODRIGO M T

Aug 1, 2020

创建者 Samuel B

Mar 27, 2021