Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored.
- 5 stars65.75%
- 4 stars22.95%
- 3 stars5.64%
- 2 stars2.33%
- 1 star3.30%
interesting course and much added value knowledge for the daily life experience and work inside diverse organizations
I learned how to over come the conflict between different culture. This course is very useful for my current situation.
Enjoyed the cultural models shared. It's simple and useful. I'll be referring to these models in the fu
I really enjoyed this course. It was informational and some of the videos were full of strategies from people who had gone through these conflicts first hand, such as the colonel.