Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical capability for managers at all levels. This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) you will conceptualise and measure power and politics; analyse and develop strategies for influencing stakeholders; and learn how to act with integrity and purpose when ‘playing politics’.
- 5 stars75.61%
- 4 stars19.43%
- 3 stars4.24%
- 2 stars0.70%
来自NEGOTIATION SKILLS: NEGOTIATE AND RESOLVE CONFLICT的热门评论
It cannot be brushed off easily. Some topics are actually hard to learn and thus, are more motivating for me to study a bit harder than usual
very informative, well explained and well structured with videos, reading material and sometimes some short entertaining TED talks etc.
The instructor described the lessons nicely. This is an important course for the HR professionals. I learnt and enjoyed this course much . This course will help me build career in life .
I love the practical application through the exam by using scenario... Definitely will go back to the concepts from time to time.