本课程是 Professional IQ: Preventing and Solving Problems at Work 专项课程专项课程的一部分

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C. K. Gunsalus

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Professional IQ: Preventing and Solving Problems at Work 专项课程伊利诺伊大学香槟分校

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Many find themselves frustrated in their careers by lack of preparation for dealing with predictable dilemmas that regularly arise in the world of work. Two in five professionals fired in their jobs after college are terminated for lying, or misuse of technology. Easy to avoid! Or is it? What if you find you have to compromise your values to keep your job? What if they ask you to lie or cheat, even though you know if you are found out you will be fired? What if you find out the company is breaking the law?
Successful people know about and have the skills taught in this specialization. You should, too.

Those who wish to make a difference, build positive reputations, become leaders, and advance in their careers must cultivate professional success skills, along with their specific job skills. The central themes of this course – knowing yourself and your values, recognizing and meeting ethical challenges, using an analytical decision-making framework, identifying potential pitfalls, and developing tools to use in the moment – are essential soft skills for succeeding at work. In short, an ethical framework is necessary, and not just nice; smart ethics, as we define them, are integral to success.

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第 1 门课程（共 4 门）

Professional IQ: Preventing and Solving Problems at Work 专项课程

初级

完成时间大约为28 小时

英语（English）

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可分享的证书

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第 1 门课程（共 4 门）

Professional IQ: Preventing and Solving Problems at Work 专项课程

初级

完成时间大约为28 小时

英语（English）

授课教师

C. K. Gunsalus

Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory

16,539 个学生

4 门课程

提供方

伊利诺伊大学香槟分校

授课大纲 - 您将从这门课程中学到什么

内容评分97%（1,093 个评分）

周

周 1

完成时间为 2 小时

Course Orientation

完成时间为 2 小时

1 个视频（总计 2 分钟）, 5 个阅读材料, 1 个测验

完成时间为 6 小时

Week 1: Introduction and Who Are You?

完成时间为 6 小时

25 个视频（总计 101 分钟）, 2 个阅读材料, 5 个测验

25 个视频

1:01: Decide Who You Are2分钟

1.02: 2MC: Widowed Aunt2分钟

1.1.1: What Do You Stand For? What Difference Do You Want to Make?3分钟

1.2.1: 2MC - You Pick Two1分钟

1.3.1: What Is a Two-Minute Challenge?2分钟

1.3.2: 2MC – Inappropriate Email1分钟

1.3.3: 2MCs in Real Life7分钟

1.3.4: Iteration Makes Perfect – Using 2MCs to Learn and Practice Skills5分钟

1.3.5: And the Inappropriate Email? Experts Comment7分钟

1.4.1: Articulating Your Values – the Foundation for Your Reputation3分钟

1.4.2: 2MC – Retirement Reception1分钟

1.4.3: Who Are You, How Do You Know, and Why Does It Matter?4分钟

1.4.4: The Beginning – Your Own Values3分钟

1.4.5: How Your Reputation is Built on Values – Experts Comment7分钟

1.5.1: Drafting a Personal Leadership Credo (PLC)2分钟

1.5.2: 2MC – Dream Job, Bad Timing1分钟

1.5.3: Putting What You Stand For on Paper3分钟

1.5.4: Revisiting and Revising Your PLC6分钟

1.5.5 How Your PLC Will Help You - Experts Comment7分钟

1.6.1: Gotta Habit1分钟

1.6.2: 2MC – Grandma's Sweater1分钟

1.6.3: Habits - Act Out Your Values Even If You Are Under Pressure3分钟

1.6.4: Turning What You Want to Do into Habits3分钟

1.6.5: Habits Reflect Values – Experts Comment7分钟

1.7.1: You Pick Two – Experts Comment7分钟

2 个阅读材料

Week 1 Overview10分钟

Week 1 Resources and References10分钟

4 个练习

Lesson 1-3 Practice Quiz30分钟

Lesson 1-4 Practice Quiz30分钟

Lesson 1-5 Practice Quiz30分钟

Week 1 Graded Quiz30分钟

周

周 2

完成时间为 7 小时

Week 2: Opening Up Problems through the Decision-Making Framework (DMF)

完成时间为 7 小时

23 个视频（总计 75 分钟）, 2 个阅读材料, 7 个测验

23 个视频

2.1.1: Open Up the Problem1分钟

2.2.1: 2MC: Puzzling Remarks1分钟

2.3.1: A Method - the DMF2分钟

2.3.2: 2MC - Stop Light59

2.3.3: DMF - Steps 1 to 33分钟

2.3.4: The First Three Steps: Applied3分钟

2.3.5: Why Do We Stop?1分钟

2.4.1: More on the DMF1分钟

2.4.2: 2MC - Dinner Receipts2分钟

2.4.3: DMF - Steps 4 to 62分钟

2.4.4: Steps 4 to 6 - Applied3分钟

2.4.5: Other Ways to Open Up Problems2分钟

2.5.1: The DMF In Action1分钟

2.5.2: 2MC - Time Reporting2分钟

2.5.3: DMF - Steps 1 to 3 in Action6分钟

2.5.4: DMF - Steps 4 to 6 in Action4分钟

2.5.5: Anticipate Outcomes to Prevent Problems6分钟

2.6.1: Seeing the Invisible Pitfalls1分钟

2.6.2: 2MC - Back Date1分钟

2.6.3: Making the DMF a Habit5分钟

2.6.4: More on Forming Habits7分钟

2.6.5: Better Decisions Prevent and Solve Problems5分钟

2.7.1:Other Frameworks: Experts Comment3分钟

2 个阅读材料

Week 2 Overview10分钟

Week 2 Resources and References10分钟

6 个练习

Lesson 2-3 Practice Quiz30分钟

Lesson 2-4 Practice Quiz30分钟

Lesson 2-5 Practice Quiz30分钟

Lesson 2-6 Practice Quiz30分钟

Lesson 2-7 Practice Quiz30分钟

Week 2 Graded Quiz30分钟

周

周 3

完成时间为 6 小时

Week 3: Career TRAGEDIES: Recognizing and Avoiding Them

完成时间为 6 小时

23 个视频（总计 69 分钟）, 2 个阅读材料, 6 个测验

23 个视频

3.1.1: Career TRAGEDIES1分钟

3.2.1: 2MC - Office Supplies1分钟

3.3.1: Identifying Conflicts with Your Instincts1分钟

3.3.2: 2MC - Fare Plus Five2分钟

3.3.3: Temptation, Rationalization, and Ambition3分钟

3.3.4: Overconfidence3分钟

3.3.5: Fare Plus Five - Outcome5分钟

3.4.1: Group, Peer, and Authority Pressure1分钟

3.4.2: 2MC - Pose as a Customer1分钟

3.4.3: How Pressure Arises2分钟

3.4.4: What the Research Says - Asch6分钟

3.4.5: Outcome … Speaking of Tragedies3分钟

3.5.1: Identifying Conflicts with your Feelings1分钟

3.5.2: 2MC - Safe Rides1分钟

3.5.3: Entitlement5分钟

3.5.4: Deception, Incrementalism, and Embarrassment7分钟

3.5.5: Catching EDIE in the Act1分钟

3.6.1: S Is for Stupid Systems1分钟

3.6.2: 2MC - Parking Permit1分钟

3.6.3: What Do You Do When You Find One?2分钟

3.6.4: Choosing Your Battles3分钟

3.6.5: Change Is Possible2分钟

3.7.1: TRAGEDIES: Experts Comment8分钟

2 个阅读材料

Week 3 Overview10分钟

Week 3 Resources and References10分钟

5 个练习

Lesson 3-3 Practice Quiz30分钟

Lesson 3-4 Practice Quiz30分钟

Lesson 3-5 Practice Quiz30分钟

Lesson 3-6 Practice Quiz30分钟

Week 3 Graded Quiz30分钟

周

周 4

完成时间为 7 小时

Week 4: Knowing What To Do Isn't Enough – How Do You Say It?

完成时间为 7 小时

24 个视频（总计 90 分钟）, 2 个阅读材料, 6 个测验

24 个视频

4.1.1: Now - Can You Make It Happen?1分钟

4.2.1: 2MC - Cover for Your Friend1分钟

4.3.1: Personal Scripts - Finding the Words2分钟

4.3.2: 2MC - Employee Discount1分钟

4.3.3: Different Scripts for Different Purposes6分钟

4.3.4: Preparing Scripts4分钟

4.3.5: Scripts Show Who You Are6分钟

4.4.1: Framing and Mindset53

4.4.2: 2MC - Family Plans1分钟

4.4.3: Framing as the Backdrop for Personal Scripts4分钟

4.4.4: How You Say It Matters3分钟

4.4.5: Family Plans - Outcome1分钟

4.5.1: Constructing Your Personal Scripts1分钟

4.5.2: 2MC - Video Games1分钟

4.5.3: How To Construct an Effective Script5分钟

4.5.4: Test Drive - and Listen Out For Others' Scripts5分钟

4.5.5: Scripts Alone Don't Fix the Problem3分钟

4.6.1: Personal Scripts - Ask the Experts3分钟

4.6.2: 2MC: Personal Services1分钟

4.6.3: Experts' Suggestions on Creating Personal Scripts4分钟

4.6.4: Personal Scripts: Experts' Examples5分钟

4.6.5: Experts on the 2MC5分钟

4.7.1: Outcome - Cover for Your Friend6分钟

Lesson 4.8: Prevent & Solve Problems for Yourself7分钟

2 个阅读材料

Week 4 Overview10分钟

Week 4 Resources and References10分钟

5 个练习

Lesson 4-3 Practice Quiz30分钟

Lesson 4-4 Practice Quiz30分钟

Lesson 4-5 Practice Quiz30分钟

Lesson 4-6 Practice Quiz30分钟

Week 4 Graded Quiz30分钟

审阅

4.8

19 条评论

5 stars
80.76%
4 stars
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3 stars
1.92%

来自FOUNDATIONS OF PROFESSIONAL IDENTITY的热门评论

由 JP 提供Aug 12, 2016

I highly recommend this course, with a lot of advises from real life, very clear communication style and with a real good sense of humor. There is no time for being bored.

Excellent !

由 CH 提供Aug 3, 2016

I think the Course has great content but there´s too many activities per week, most of the time if you don´t have time free you will loss the deadlines and after all loss the certificate.

由 SS 提供Jan 22, 2021

Excellent course, with many practical hints that I could apply at work to improve my performance and get recognition. Strongly recommended.

由 YZ 提供Feb 23, 2018

My Alma Mater! Life-saving course for a rookie professional like me. Thoughtfully designed and presented. Thanks!

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关于 Professional IQ: Preventing and Solving Problems at Work 专项课程

In this Specialization, Professional IQ: Preventing Solving Problems at Work, learners use real-world dilemmas and ethical problems experienced by professionals around the world to clarify and articulate their personal values as a foundation for the issues they face. Many successful people use these skills every day—and you should too: making strong decisions; recognizing and avoiding career-damaging pitfalls; preventing and resolving conflicts so as to be value-added members of teams; knowing how and when to apologize effectively; knowing how to ask constructive questions that advance work; and honing leadership skills—whether for being influential at work or holding a position of authority. Learners develop a Personal Leadership Credo, as part of a portfolio applying the skills from the course in situations that learners develop themselves.

This Specialization features guest speakers from the following organizations: The University of Illinois Community Credit Union; ZipDX; Rosentreter Group; University of Kansas; Studio Helix Medical Exercise and Bodywork, LLC; Advanced Micro Devices; Vedder Price, P.C.; Circuit Court of Cook County; Sierra Training Associates Inc.; and the University of Illinois at Urbana-Champaign. For the names and biographies of individual guest speakers, please see the "Guest Experts" page within each course.

Professional IQ: Preventing and Solving Problems at Work

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Foundations of Professional Identity

课程信息