This course is designed to prepare you to enter the job market as a technical support specialist. It provides guidance about the regular functions and tasks of support professionals and options for career development. It explains practical techniques for creating essential job-seeking materials such as a resume and a portfolio, as well as auxiliary tools like a cover letter and an elevator pitch. You will learn how to find and assess prospective job positions, apply to them, and lay the groundwork for interviewing. You will also get inside tips and steps you can use to perform professionally and effectively at interviews. Let seasoned professionals share their experiences to help you get ahead of the competition.
提供方
Tech Support Career Guide and Interview Preparation
IBM Skills Network课程信息
2,204 次近期查看
可灵活调整截止日期
根据您的日程表重置截止日期。
100% 在线
立即开始，按照自己的计划学习。
完成时间大约为8 小时
英语（English）
对员工进行热门技能培训能否为您的公司带来益处？
体验 Coursera 企业版您将学到的内容有
Summarize the basic functions and tasks of the technical support specialist role.
Describe some career paths for technical support and the job prospects for the field.
Review technical support fundamentals and refresh essential skills.
Discover what to expect from a technical interview so you can come prepared.
可灵活调整截止日期
根据您的日程表重置截止日期。
100% 在线
立即开始，按照自己的计划学习。
完成时间大约为8 小时
英语（English）
对员工进行热门技能培训能否为您的公司带来益处？
体验 Coursera 企业版
授课大纲 - 您将从这门课程中学到什么
完成时间为 4 小时
Building a Foundation
完成时间为 4 小时
5 个视频 （总计 35 分钟）, 1 个阅读材料, 2 个测验
完成时间为 3 小时
Applying and Preparing to Interview
完成时间为 3 小时
7 个视频 （总计 47 分钟）
完成时间为 2 小时
Interviewing
完成时间为 2 小时
3 个视频 （总计 14 分钟）, 4 个阅读材料, 2 个测验
常见问题
When will I have access to the lectures and assignments?
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