Chevron Left
返回到 Technical Support Fundamentals

学生对 Google 提供的 Technical Support Fundamentals 的评价和反馈

129,773 个评分


This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...



May 15, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.


Sep 12, 2020

Great course! Good start for any IT career. I love the fact that there are no pre-requisites required to enroll. Not even a high school diploma needed just your willingness to learn. Thank you Google!


26 - Technical Support Fundamentals 的 50 个评论(共 10,000 个)

创建者 Billy R R

Mar 15, 2019

创建者 Abhishek R

Mar 4, 2020

创建者 Jacob M

Sep 25, 2020

创建者 jitu p

Apr 27, 2020

创建者 Ariel G K K

Jun 12, 2020

创建者 Ishara M C

May 16, 2020

创建者 Thomas M

Apr 17, 2020

创建者 Endri S

Jun 3, 2020

创建者 Anwar A E

Nov 26, 2020

创建者 Grzegorz S

May 4, 2020

创建者 Tommy P

Apr 13, 2021

创建者 Ronald P

Jun 4, 2020

创建者 Vernessa M

Oct 24, 2020

创建者 Chava V R

Jul 19, 2020


May 25, 2020

创建者 Shannon L A

Jan 19, 2021

创建者 Juan B

Aug 4, 2020

创建者 pedro l

Aug 2, 2020

创建者 Ronald H B

Feb 20, 2021

创建者 Deborah T

Aug 31, 2020

创建者 John V

May 9, 2021

创建者 Jiun-Ren W

Jan 2, 2019

创建者 Constantine C

Mar 22, 2019

创建者 Leung T Y

Jul 7, 2020

创建者 vidish p

Mar 25, 2018