The global supply chain is a $50 trillion industry and is the foundation of our global economy. While information technology has improved the flow of goods globally over the last few decades, as the COVID-19 crisis revealed there is still critical work to do. Today’s supply chains are complex, with parties conducting their transactions through a Byzantine network of computer systems with disparate applications like e-mail, phone, and fax. There are invoices, letters of credit, bank guarantees, bills of lading, tax forms, receipts, and other paperwork moving through this complex labyrinth. Payments are made through a hodgepodge of intermediaries, and consumers and supply chain players alike struggle to get accurate information.
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