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学生对 宾夕法尼亚大学 提供的 Improving Communication Skills 的评价和反馈

1,780 个评分


Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....



Mar 11, 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.


Sep 9, 2020

An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.


201 - Improving Communication Skills 的 225 个评论(共 460 个)

创建者 Venkatesh B

Nov 5, 2019

awesome course for those who master their behavioral skills

创建者 Jason G N T

Oct 5, 2019

Maurice is great! Very clear.. Good course.. Learnt a lot..

创建者 Trishanan d

Jun 2, 2018

Its a good course which is explained with a lot of examples

创建者 william w

Sep 22, 2022

Great overall course on communication and easy to digest.

创建者 Faith J

Jun 10, 2022

I've learned a lot about communications from this course.

创建者 Deanne S

Mar 9, 2022

The instructor was great, everything was understandable :)

创建者 Bernard D V

Nov 2, 2018

Great course about Communication. Clear, nice and easy :)

创建者 Inna M

Jun 26, 2020

Great content, which stimulates thinking and memorising

创建者 Jose R S L

Jul 25, 2018

Falta traducción al Español, deberían tener esta opción

创建者 Hope D O

Nov 16, 2019

Excellent course. Every lecture brought new knowledge.


Aug 26, 2019

It was an informative course. Learned many new things

创建者 Sonja L

Mar 4, 2019

Lost of great examples to really explain the content

创建者 Magdalena G

Mar 29, 2022

Excelente curso! Ideas muy interesantes y practicas

创建者 steven m

Jun 1, 2020

Very informative! A master of his craft! Thank you!

创建者 Eman M H A

Sep 16, 2019

it was an amazing online course i have ever learnt

创建者 ssvetozar

Mar 19, 2022

Very usefull end intersting presentations.Thanks

创建者 murtuza a

Feb 2, 2021

One of the best courses in Communication Skills

创建者 Gaurav P

Apr 15, 2020

Thanks a lot coursera. I really learned a lot.

创建者 Blanche J

Mar 26, 2020

Loved the stories on how to apply to my life!


Jan 8, 2022


创建者 Atilio M

Mar 7, 2019

Great course, easy to follow and understand.

创建者 Solomon O

Jul 24, 2022

Great course. Very detailed and interesting

创建者 Sarah T

Mar 27, 2020

Excellent course, with concise information.

创建者 Satish K S

May 27, 2018

Amazing experience of learning!

Great course

创建者 Jennifer S

Jun 13, 2021

The course was perfect and understandable