Create a Customer Service Survey in Microsoft Forms

提供方
在此免费指导项目中,您将:
1.5 hours
面向初学者
无需下载
分屏视频
英语(English)
仅限桌面

Customer service surveys are often used by businesses to gain insights into how their customers perceive their business, service, or product. Microsoft Forms is a free online program that offers all of the tools needed to create and disseminate professional, high-quality surveys. Customer Service Surveys can be sent out to an audience in numerous ways, and the responses can be invaluable resources to business owners and managers to make important business decisions. Learners in this guided project will learn how to prepare for creating a customer service survey by outlining goals and an audience. Then, they will learn how to create all of the basic and advanced question types offered by Microsoft Forms to gather a variety of information from customers. Learners will then discover how to finalize and send the survey, and finally how to interpret the responses they receive.

必备条件

您要培养的技能

  • Marketing

  • Customer Experience

  • Market Research

  • Customer Satisfaction

  • User Research

分步进行学习

在与您的工作区一起在分屏中播放的视频中,您的授课教师将指导您完成每个步骤:

指导项目工作原理

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常见问题