Create Customer Support Data with Google Sheets
By the end of this project, you will create a Google Sheet that transforms a business’s raw customer support data into a useful data set that provides the business with an overview of past support requirements. You will be able to determine which areas of the business are exceeding standards and which departments are performing below standard. This course will include an introduction to Google Sheets, how to leverage formulas, how to link multiple tabs, and how to utilize Google Sheets to determine if support is being provided within the required levels of service. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
由 KN 提供Jul 31, 2020
Very easy to follow the instructions. Enough time was given to complete the deliverables.
由 S 提供May 25, 2020
It helps me to learn new skills. I am very happy to take this project. I hope it will help to work in the company in future.
由 AS 提供Jun 5, 2021
Thanks to the team Coursera and the lecturer i have learned a lot
由 SO 提供Sep 15, 2020
Enjoyed every bit of this project. Highly practical and insightful.