Create Customer Support Data with Google Sheets

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在此免费指导项目中,您将:
1 week of study, 2 hours
面向初学者
无需下载
分屏视频
英语(English)
仅限桌面

By the end of this project, you will create a Google Sheet that transforms a business’s raw customer support data into a useful data set that provides the business with an overview of past support requirements. You will be able to determine which areas of the business are exceeding standards and which departments are performing below standard. This course will include an introduction to Google Sheets, how to leverage formulas, how to link multiple tabs, and how to utilize Google Sheets to determine if support is being provided within the required levels of service. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

必备条件

您要培养的技能

  • Data Analysis

  • Data Management

  • Google Sheets

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