Identify UX Opportunities with Service Blueprints in Miro

提供方
在此指导项目中,您将:
2 hours
中级
无需下载
分屏视频
英语(English)
仅限桌面

By the end of this project, you will be able to design a service blueprint that serves as a point of shared understanding, informs a smooth service process, and collects quantifiable metrics to identify opportunities for continuous improvements. To identify UX opportunities with a service blueprint visualization, you will gain hands-on experience applying design thinking, user interface knowledge, context from each step of the customer experience, and business intelligence integrations in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

您要培养的技能

  • Identifying Areas for Continuous Improvement

  • Business Process Management

  • User Experience Design (UXD)

  • User Interface (UI) Design

  • Service Design

分步进行学习

在与您的工作区一起在分屏中播放的视频中,您的授课教师将指导您完成每个步骤:

指导项目工作原理

您的工作空间就是浏览器中的云桌面,无需下载

在分屏视频中,您的授课教师会为您提供分步指导

常见问题