Chevron Left
返回到 The Critical Role of IT Support Staff in Healthcare

学生对 约翰霍普金斯大学 提供的 The Critical Role of IT Support Staff in Healthcare 的评价和反馈

400 个评分


This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you’ll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In addition to helping clinics, hospitals, and emergency rooms, you may end up providing support in a skilled nursing facility, ambulatory surgical center, virtual care setting, or even a patient’s home! On any given day, you may interact with nurses, physicians, pharmacists, physical therapists, social workers, other allied health professionals, patients or caregivers. Each of these individuals rely on IT support specialists to help them maintain a high reliability healthcare organization. As you learn about what makes Health IT unique, we hope you find inspiration in the stories shared by some of our very own IT support staff at Johns Hopkins. They’ll talk to you about the most common problems they help resolve as well as the complexity and range of issues that arise. Whether you dream of being an end-user computer support specialist, working at a healthcare help desk, or rising to an analyst role, we’re thrilled that you are embarking upon this journey. Welcome again!...



Nov 21, 2022

What an interesting course, well explained and easy to understand. This course have heightened my interest in Health IT, giving more clarity as to how issues are resolved in this space.


Oct 4, 2022

I liked the focus on customer service and how the course emphasized the importance of empathizing with customers and knowing when and how to triage or escalate issues.


1 - The Critical Role of IT Support Staff in Healthcare 的 25 个评论(共 97 个)

创建者 Jane M E

Dec 9, 2020

创建者 Alex P

Dec 16, 2020

创建者 Marcelino S

Feb 16, 2022

创建者 Jackie C

Dec 16, 2020

创建者 Robin S

Mar 13, 2021

创建者 Malik G B

Feb 1, 2021

创建者 md j t

Jan 25, 2021

创建者 Alan C

Jan 20, 2021

创建者 Laurie M

Feb 16, 2021

创建者 Safiqul I S

Jun 24, 2021

创建者 Anysia T

May 3, 2021

创建者 Kamillah N

Apr 19, 2021

创建者 Oluchi O

Nov 21, 2022

创建者 Julian W

Oct 5, 2022

创建者 Jaspreet S

Oct 26, 2022

创建者 Confidence N

Mar 24, 2022

创建者 Jason H

Nov 4, 2021

创建者 Roman A D

Jun 29, 2022

创建者 JC A

Jan 25, 2021

创建者 Zacharey H

Nov 6, 2022

创建者 Jessica A M

Sep 7, 2021

创建者 Ayanna D

Nov 1, 2022

创建者 Luis A

Sep 20, 2022

创建者 Akinola M

Oct 1, 2022

创建者 Elizabeth P

Aug 21, 2021